Shipping

Holiday Shipping Cutoffs

Mother's Day (Sunday, May 12, 2024)

 For Guaranteed Delivery    

 Order By    

 Standard Parcel    
 Saturday, April 27, 2024 at 11:00PM ET    
 Monogramming  Friday, April 26, 2024 at 11:00PM ET

Know when you need to place your orders to ensure they'll be delivered in time.

Shipping Types

Our products are delivered in the following ways:

  • Front Door Parcel Delivery (e.g., Purolator or Canada Post) to your delivery address.

Front Door Parcel Delivery

Standard Parcel - Front Door Delivery

Standard parcel items ship from our warehouse and arrive within 10 - 15 business days for metro areas or 12 - 18 business days for non-metro areas of receiving your order.

If there is a delay, we will notify you by email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.

 

 

Fees: Flat Rate fees and/or parcel carrier delivery and processing charges are shown under Shipping Rates, and will be applied in the Checkout Payment and Review page.

 

 

Gift Cards

Gift cards have slightly different rates and time frames from other products:

  • Free shipping by Canada Post with standard delivery (10-15 business days).

Shipping Rates & Fees

Our shipping and processing fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include gift wrap or surcharges that may apply to some items.

Front Door Parcel Delivery - Standard

SHIPPING RATES

Order Total
Standard Shipping - Metro
arrives in 10-15 business days
personalized items add 2 days

 

 

 

Standard Shipping - Non-Metro
arrives in 12-18 business days
personalized items add 2 days

 

 

Up to $50.00 $15.95 $15.95
$50.01 - $100.00 $19.95 $19.95
$100.01 - $200.00 $24.95 $24.95
$200.01 - $400.00 $29.95 $29.95
$400.01 - $1000.00 $44.95 $44.95
$1000.01 + OVER $59.95 $59.95
GIFT CARD ONLY NO CHARGE NO CHARGE

Note: Standard Shipping and processing charges are applied for each delivery address on an order

Special Cases: Shipping Q&A

What happens if the item I ordered is backordered?

In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.

Can I ship to a PO Box?

Please provide a street address for delivery — we cannot ship to P.O. Boxes.

Can I ship an order to Quebec?

We are unable to deliver to Quebec.

Can I ship to multiple addresses?

When you checkout, you will be given the option on the shipping page to "Ship to multiple addresses."

Can I ship international?

Delivery is only available within Canada.

To learn more about international shipping, visit markandgraham.com